Our staff will always seek to resolve any technical enquires and are fully supported by Enless Wireless Engineering Team to guide you to a satisfactory outcome. In the rare event that a product develops a defect within the warranty period, it will need to be returned to Enless Wireless for inspection and repair.
The procedure for returning a product for servicing or repair is as follows:
Once received by us, defective unit will be exchanged.
Once received by us, we will examine the equipment and send you a full service quotation for the work needed to be carried out.
If you authorise the work to be carried out, you will need to issue an order number or provide us with payment before work can commence. Please quote the RMA number on your order.
Please note that if we have not received an order number or advance payment within three working months we will return the goods to you at your expense unrepaired.
Please complete this form before arranging for any equipment to be returned to Enless Wireless for service or repair,
When you complete and send this form, a unique RMA number will be created for this request. This will be displayed when you submit the form and will also be emailed to you. Please display your RMA number prominently on all equipment and documentation.
Enless Wireless will not accept responsibility for any equipment returned without an RMA number
Field with a * are mandatory
Please remember to include your RMA number on your return boxes.